Members of BEN's Supporter Relations and Events teams benefited, once again, from a days free training from Angela Walker of CRE Limited. Angela's huge experience and unique way of providing guidance on telephone techniques and processes was extremely useful and much appreciated. Shila Doshi commented, "Angela has really encouraged me to try some new approaches and given me extra confidence to deal with more complex situations"
Peter Cottle, Head of Business Development was delighted that Angela, who is a well respected industry figure, once again provided this invaluable training on an FOC basis and wished to add his personal thanks to that of the team.
stay connected