Privacy Statement

BEN is committed to safeguarding your privacy online. We use the information we collect about you to help us understand more about how our site is used and to be able to send you communications about BEN that may be of interest to you, either electronically or otherwise. The 'personally identifiable information' is information that enables us to identify you, such as your email address, name, title, and address.

BENtrade is the trading company affiliated with BEN. For the purpose of this document BEN and BENtrade are interchangeable and all details of the policy regarding data collection, storage and distribution apply to both.

Please read the following policy to understand how your personal information will be treated. This policy may change from time to time so please check back periodically.

1. What personally identifiable information is collected from you
2. How your information is used
3. Who is collecting your information
4. With whom your information may be shared
5. What choices are available to you regarding collection, use, and distribution of your information
6. How you can access, update or delete your information
7. The kind of security precautions that are in place to protect the loss, misuse, or alteration of your information

1. What personally identifiable information does BEN collect from me?

BEN collects the following information regarding visitors to our website: IP address, information regarding what pages are accessed and information volunteered by you, such as survey information, email address and your preferred means of communication. A visitor cookie is used but this is purely for the benefit of recording the site's hit rate.

2. How does BEN use my information?

BEN uses the information we collect about you to help us with understanding more about how our site is used and to be able to send you communications that may be of interest to you, either electronically or otherwise.

3. Who is collecting your information?

When you are on the BEN website and are asked for personal information, you are sharing that information with BEN alone unless stated otherwise. For example, when you are using our secure online donation pages, or purchasing a product via the online BEN shop, you are going through to a partner company, World Pay plc. It is clear on the donation page when you are going through to the World Pay site. To view the World Pay plc's Privacy Policy visit (link to site)

4. With whom does BEN share your information?

As a general rule, BEN will not disclose any of your personally identifiable information, except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it. When you are using our secure online donation pages, or online BEN shop, you are going through to a partner company and the information you give such as your credit card number and contact information is provided so that the transaction can take place. To view the World Pay plc's Privacy Policy visit (link to site)

5. What are my choices regarding, collection, use and distribution of my information?

If you indicated that you are interested in receiving regular information about BEN's work we will send you communications regarding our work and activities, either electronically or otherwise. BEN does not sell or rent user information to anyone. From time to time, we agree to promote likeminded organisations to our supporters, for the mutual benefit of both.

6. What is BEN's policy on allowing me to update, correct, or delete my personally identifiable information?

The accuracy of your individual identifying information is important to BEN. If you have registered as a user on our website you can update your information online. Alternatively, if you suspect information we hold on you is inaccurate, please email marcomms@ben.org.uk ,write to BEN Head Office, Lynwood, Sunninghill, Ascot, Berkshire, SL5 OAJ or call 01344 294 750 with the details.

7. What security precautions are in place to protect the loss, misuse, or alteration of my information?

Unfortunately no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, BEN cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.

January 2007