BEN is committed to safeguarding your privacy online. We use the information we collect about you to help us understand more about how our site is used and to be able to send you communications about BEN that may be of interest to you, either electronically or otherwise. The 'personally identifiable information' is information that enables us to identify you, such as your email address, name and address.

BENtrade is the trading company affiliated with BEN. For the purpose of this document BEN and BENtrade are interchangeable and all details of the policy regarding data collection, storage and distribution apply to both.

Please read the following policy to understand how your personal information will be treated. This policy may change from time to time so please check back periodically.

1. What personally identifiable information does BEN collect from me?

We may collect, store and use the following kinds of personally identifiable information:

a) information about your computer and your visits to this website, such as your IP address, geographical location, browser type, referral source, length of visit and number of page views

b) information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods

c) information you provide to us for the purpose of registering and subscribing to our website services i.e. name, email address, postal address, company contact details, preferred means of communication

d) any other information you choose to send to us

2. How does BEN use my information?

BEN uses the information we collect about you to help us understand more about how our site is used and to be able to send you communications that may be of interest to you, either electronically or otherwise.

3. Who is collecting your information?

When you are on the BEN website and are asked for personal information, you are sharing that information with BEN alone unless stated otherwise. For example, when using our secure online donation pages or purchasing a product in our online shop, you are going through to a partner company.

4. With whom does BEN share your information?

As a general rule BEN will not disclose any of your personally identifiable information, except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it. When using our secure online donation pages or our online shop, you are going through to a partner company and the information you give, such as your credit card number and contact information, is provided so that the transaction can take place.

5. What are my choices regarding collection, use and distribution of my information?

If you indicated that you are interested in receiving regular information about BEN's work we will send you communications regarding our work and activities, either electronically or otherwise.

BEN does not sell or rent user information to anyone. From time to time, we agree to promote likeminded organisations to our supporters, for the mutual benefit of both.

You can opt-out of receiving BEN communications at any time. If you have registered as a user on our website you can update your information online. Alternatively please email marcomms@ben.org.uk, write to BEN Marketing and Communications, Lynwood, Sunninghill, Ascot, Berkshire, SL5 OAJ or call 01344 294 750 with the details.

6. What is BEN's policy on allowing me to update, correct, or delete my personally identifiable information?

The accuracy of your individual identifying information is important to BEN. If you have registered as a user on our website you can update your information online. Alternatively, if your information changes, is inaccurate, or out of date, please email marcomms@ben.org.uk, write to BEN Marketing and Communications, Lynwood, Sunninghill, Ascot, Berkshire, SL5 OAJ or call 01344 294 750 with the details.

7. How does BEN protect my personally identifiable information?

BEN is committed to taking reasonable steps to protect the individual identifying information that you provide to us.

8. What security precautions are in place to protect the loss, misuse, or alteration of my information?

Unfortunately no data transmission over the internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, BEN cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.