This advertiser is an equal opportunities employer
Strong performance, strong growth and strong leadership. These are the foundations that have supported our recent success. We are already one of the Country's leading automotive retailers. We currently operate 84 franchised outlets throughout England and Scotland employing over 3,000 people and have very strong relationships with the manufacturers we represent. We are the 9th largest retail motor group in the UK and will be expanding as we drive our business forward into 2012.
We are very well placed in to achieve our growth and performance objectives and are constantly building our capacity to improve the business further. We have a clear vision to become recognised as the most progressive motor retailer and are our Mission Statement is "To deliver an outstanding customer motoring experience through honesty and trust." We are committed to supporting our colleagues through the provision of continuous training, coaching and development. Our competitive advantage lies in the quality of people we employ and we are intent on building our future on the drive, energy and talent of our colleagues. With that in mind we are selective about who we employ and expect that they drive the business forward passionately and fully in line with our values.
Our Company is successful and growing - now is the time to get involved if you possess strong leadership and management skills and a passion for achieving excellent CSI (Customer Satisfaction) results.
The key responsibilities of this role are as follows:
Customer Relationship: To take responsibility for the active management of all customer relationships matters and to maintain the highest possible CSI results.
Revenue Generation & Profit Performance: To maximise Sales and Aftersales departmental revenues and profit margins in excess of the business plans and to actively seek and deliver new business opportunities.
Policies and Processes: To be a champion of Group policy and process and ensure they are explained, understood and implemented by all colleagues. To specifically ensure all Health and Safety legislation & policies are adhered to.
Marketing Strategy: To develop and actively manage the dealerships sales and aftersales marketing strategy with the Operational Director in line with Group policies and initiatives.
Finance & Cost Control: To work closely with your Dealership Accountant to understand, monitor, control and reduce costs and to actively explore cost saving initiatives in line with the Group’s War on Waste strategy.
Recruitment: To ensure the selective and effective recruitment of colleagues and ensure there effective induction.
Motivating the Team: To set the vision and objectives and keep the team updated with progress toward them. To lead the strategy and incentivise colleagues to achieve their objectives and recognise/reward then when they do so.
Performance Management: To ensure your management team actively set individual targets, continuously monitor colleague’s performance and provide first class coaching, support and training to support this.
Manufacturer Relationship & Standards: To professionally and effectively manage the franchise relationship with the manufacturer and exceed all related standards. To ensure all manufactures targets (CSI & registration targets etc.) are actively negotiated, managed and communicated to the team.
Company Presentation: To ensure excellence in the both the way the dealership and all colleagues are presented and exceed both Company and Manufactures standards.
We are looking for an experienced, talented General Manager with an enviable and proven track record of performance, in the Mortor Industry, to join our Vertu Management Team due to recent acquisitiions. This is an exciting time to join our company and this will be a dual franchise role, managing both Fiat and Renault. The ideal candidate will be committed to achieving excellence. You will be able to clearly demonstrate your ability to generate impressive results by increasing sales performance, profitability and operating efficiency. You must have strong leadership and people management skills as your primary focus it to lead your team to deliver their business objectives. You will be expected to drive the business forward and maximise customer satisfaction whilst motivating and managing the whole team. You will be able to demonstrate that you share our company values and possess strong leadership, communication and organisational skills
Fiat & Renault Franchise
Size of Dealership Medium
Headcount - 25 colleagues
Departments Sales & Aftersales Renault Fiat Sales & Aftersales & Mazda Aftersales
We are looking for individuals who possess the following attributes:
Excellent Customer Awareness and Focus
Strong Interpersonal & Communication Skills
Demonstrate Strong & Supportive Leadership
Effective Planning and Organizing Skills
Experienced in Coaching, Recruitment & Team Building skills
If you are successful you can look forward to ongoing training opportunities, career progression and a range of benefits you would expect from an employer of choice, including a competitive salary and performance-related bonus, company car, private medical insurance, childcare voucher scheme, share incentive plan, vertu rewards and pension scheme. If you are interested in joining the most progressive team in the industry please apply.
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